Referrals Help Center
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FAQ
FAQ
Frequently Asked Questions answered
18 articles in this collection
Written by
Talkable Support
General questions
How to uninstall Talkable Referrals
Written by
Talkable Support
Updated over a week ago
How should I promote my referral campaign?
Written by
Talkable Support
Updated over a week ago
When will my customers see the referral experience?
Written by
Talkable Support
Updated over a week ago
Where do I see all referral orders which have come through Talkable?
Written by
Talkable Support
Updated over a week ago
Do I need to manage coupons manually?
Written by
Talkable Support
Updated over a week ago
Campaigns
Can I control the size of the font?
Written by
Talkable Support
Updated over a week ago
How can I change my image on the pop-up?
Written by
Talkable Support
Updated over a week ago
How can I remove the referral widget from all of my pages?
Written by
Talkable Support
Updated over a week ago
Can I make the referral widget open when the user is directed to my site?
Written by
Talkable Support
Updated over a week ago
Is there a way to remove the Advocate trigger widget?
Written by
Talkable Support
Updated over a week ago
Rewards
Do the coupons integrate automatically with Shopify?
Written by
Talkable Support
Updated over a week ago
How are coupon codes generated for both advocates and their friends?
Written by
Talkable Support
Updated over a week ago
How can I exclude a collection from a discount? I have a collection that no discounts can be used on.
Written by
Talkable Support
Updated over a week ago
When do coupons expire? Can I change coupon limits?
Written by
Talkable Support
Updated over a week ago
If an advocate sends the email to multiple friends, do they get a reward every time a friend buys?
Written by
Talkable Support
Updated over a week ago
Troubleshooting
I installed Talkable but it does not show anything in my store. What should I do?
Written by
Talkable Support
Updated over a week ago
Some png/jpg files work and some don’t. Why?
Written by
Talkable Support
Updated over a week ago
I changed my store theme and Talkable has disappeared. What should I do?
Written by
Talkable Support
Updated over a week ago